At FxPortal, we are committed to protecting the privacy and confidentiality of our users' personal and financial information. This Privacy Policy outlines our standard operating procedures and explains how we collect, use, and safeguard your data. You agree to the practices described in this policy by using our services.

Information Collection:

We collect certain personal information from you when you sign up for an account, including your name, contact details, and identification documents for verification purposes. We may also collect transactional data, such as currency exchange history and payment details.
 

Information Use:

The information we collect is used to provide and improve our services, including facilitating currency exchange transactions, processing payments, and offering customer support. We may also use your information for internal purposes such as analytics, fraud prevention, and compliance with legal obligations.
 

Information Sharing:

We may share your personal information with trusted third parties, including financial institutions and payment processors, solely to provide our services and process transactions. We do not sell, rent, or disclose your personal information to third parties for marketing purposes.
 

Data Security:

We employ industry-standard security measures to protect your personal and financial information from unauthorised access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
 

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. If you request the deletion of your account, we will securely dispose of your data, except for any information we must retain for legal or regulatory purposes.
 

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. You can turn off cookies through your browser settings, which may affect certain features and functionality of our services.
 

Updates to Privacy Policy:

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Your continued use of our services constitutes your acceptance of any revised Privacy Policy.
 

Contact Us:

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, don't hesitate to get in touch with our Privacy Officer at privacy@fxportal.org

This Privacy Policy is effective as of [insert date] and applies to all FxPortal's services users.