How do I sign up for an account with FxPortal?

Signing up for an account with FxPortal is easy. Simply visit our website and click on the "Sign Up" button. Follow the prompts to provide the required information and create your account.

What documents do I need to provide for account verification?

To comply with regulatory requirements, we may ask for identification documents such as a valid passport or government-issued ID. Additional documents, such as proof of address, may also be required for verification purposes.
 

How long does it take to process a currency exchange transaction?

The processing time for a currency exchange transaction depends on various factors, including the currencies involved and the payment method used. In most cases, exchanges are completed within a few minutes. However, certain circumstances may require additional verification and processing time.
 

Are there any transaction limits for currency exchanges?

FxPortal has transaction limits in place to ensure the security and compliance of our services. The specific limits may vary depending on factors such as your account verification status and the currencies involved. You can find detailed information about transaction limits in your account settings.

What fees are associated with currency exchange transactions?

FxPortal charges competitive fees for currency exchange transactions. The fees may vary depending on factors such as the currencies exchanged and the transaction amount. The applicable fees will be displayed to you before confirming the transaction.

Is my personal and financial information secure with FxPortal?

At FxPortal, we prioritise the security and privacy of your information. We employ robust security measures to protect your personal and financial data from unauthorised access or use. Additionally, we adhere to strict data protection regulations and industry best practices to ensure the confidentiality and integrity of your information.