Your Money sent Safely, Speedily and Securely (3S)
Payment Methods:
FxPortal accepts various payment methods, including credit cards, debit cards, and bank transfers. You agree to provide accurate and valid payment information when making a transaction.
Currency Conversion:
When making a payment, a currency conversion may be required based on the selected payment method and the currencies involved. FxPortal will apply its current exchange rates for currency conversions, and any applicable fees will be displayed before confirming the transaction.
Transaction Confirmation:
Upon successful payment, you will receive a confirmation notification indicating the details of the transaction, including the amount paid, the currencies exchanged, and any applicable fees.
Fee Calculation:
FxPortal charges transaction fees based on the specific services provided. The applicable fees will be clearly displayed during the payment process, allowing you to review and accept them before finalising the transaction.
Refunds and Cancellations
Refunds or cancellations may be available depending on the specific circumstances and applicable laws. If you wish to request a refund or cancel a payment, please contact our customer support team for assistance.
Payment Security:
FxPortal prioritises the security of your payment information. We employ industry-standard security measures to protect your financial data during payment transactions. However, please note that no payment method or transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Payment Disputes:
In the event of a payment dispute or unauthorised transaction, please notify us immediately. We will investigate the issue and work towards resolving it in a fair and timely manner.
Compliance with Laws:
By making a payment through FxPortal, you agree to comply with all applicable laws and regulations related to financial transactions, including anti-money laundering and anti-fraud regulations.
Currency Conversion Disclaimer:
FxPortal provides currency conversion services for your convenience. Please note that exchange rates may fluctuate and are subject to market conditions. The displayed rates are indicative and may not reflect the actual rates at the time of your transaction.
Payment Confirmation:
It is your responsibility to ensure that your payment is successfully completed. If you encounter any issues or have questions about the payment process, please contact our customer support team for assistance.
Please review these payment terms carefully before proceeding with any transactions through FxPortal. By making a payment, you acknowledge and agree to abide by these terms. If you have any questions or concerns, please contact our customer support team for further assistance.
